Privacy Policy

Ben Foods (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data.

By accessing our website or purchasing our products, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following information when you use our website or place an order:

a) Personal Information

* Name
* Phone number
* Email address
* Billing and shipping address

b) Payment Information

* UPI details, card information, or payment transaction data (processed securely through payment partners like Razorpay).
* We do not store your full card or sensitive payment details.

c) Technical Information

* IP address
* Browser type
* Device information
* Cookies and usage data

d) Order Information

* Product details, order history, and communication related to your purchases.

2. How We Use Your Information

We use your information for:

* Processing and delivering orders
* Sending order updates and tracking details
* Customer support and communication
* Improving our website and services
* Marketing, offers, and product updates (only with your consent)
* Legal and security purposes

3. Cookies

We may use cookies to:

* Improve website performance
* Remember your preferences
* Analyze site traffic and usage

You can choose to disable cookies through your browser settings.

4. Sharing of Information

We do not sell or rent your personal information.

We may share limited information with:

* Courier partners (for delivery)
* Payment gateways(for secure payment processing)
* IT or website service providers (for site improvements)
* Legal authorities if required by law

All partners are required to protect your information.

5. Data Security

We take reasonable security measures to protect your data from:

* Unauthorized access
* Loss
* Misuse
* Alteration

However, no online method is 100% secure, and we cannot guarantee absolute protection.

6. Your Rights

You have the right to:

* Request access to your personal data
* Request correction or updating of your information
* Request deletion of your data (unless required for legal reasons)
* Opt-out of promotional messages at any time

7. Data Retention

We retain your information only as long as necessary to:

* Complete your order
* Comply with legal obligations
* Improve our services

8. Links to External Websites

Our website may contain links to third-party sites. Ben Foods is not responsible for their privacy practices or content.

9. Children’s Privacy

We do not knowingly collect information from children under 13. If such data is accidentally collected, we will delete it immediately.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.

11. Contact Information

For privacy-related questions, contact:

Ben Foods
Puducherry, India
Phone: +91-9486434524